Utopia Diabe
Minneapolis,MN
Summary
Flexible, skilled, and experienced in executive assistance and customer services across industries. Skilled in data entry systems and point of sale systems. Excellent collaboration with work mates and a dedication to accomplishing personal and collective goals efficiently and harmoniously. Demonstrated proven ability to assist clients and customers with a quirky and positive attitude.
Overview
7
7
years of professional experience
Work History
Server
Nandos
Baltimore, MD
07.2023 - Current
- Customer Service
- Marketing
- Serving
- Handling and serving alcohol
Campaign Manager
One Fair Wage
Akron, OH
07.2024 - 07.2024
- Developed and implemented comprehensive campaign strategies to maximize the impact of campaigns.
- Analyzed market trends and identified potential areas for growth in order to increase donations or support.
- Managed budgets and tracked expenses related to campaigns.
- Organized events such as press conferences, rallies, fundraisers. to generate publicity for campaigns.
- Monitored progress of campaigns and provided regular updates on performance metrics.
- Identified opportunities for improvement based on feedback from stakeholders and constituents.
- Recruited volunteers and managed their activities throughout the duration of the campaign.
- Compiled data from multiple sources into concise reports outlining progress of projects or goals set forth by management team members.
- Ensured compliance with applicable laws and regulations when designing marketing material or running campaigns.
- Filled campaign positions and defined all individual roles.
Assistant Manager
Vape Exchange
College Park, MD
06.2022 - 08.2023
- Office organization
- Procurement
- Data entry
- Customer Service
- Marketing and Selling
- Education and sales of various cannabis products (flower, edibles, tinctures, etc.)
Server
Hooters
Laurel
03.2022 - 08.2022
- Taking customer orders
- Using POS systems
- Serving large parties
- Impeccable customer service
- Handling and serving alcohol
- Hospitable dining experience
Server Assistant
Ruth Chris
Washington, D.C.
02.2021 - 09.2021
- Taking customer orders
- Using POS systems
- Serving large parties
- Impeccable customer service
- Handling and serving alcohol
- Smooth dining experience
Sales Associate
Giant LLC
Columbia, MD
02.2021 - 06.2021
- Working with customers in finding products needed
- Using a Point of Sale System
- Referring customers to different departments or managers
- Checking out customers neatly and efficiently
Sales Associate
Bath and Body Works
Hanover, MD
09.2020 - 02.2021
- Working with customers in finding products needed
- Using a Point of Sale System
- Referring customers to different departments or managers
- Helping customers with a quirky and positive attitude
Executive Assistant and Customer Service Representative
Utopia Africa Designs
Laurel, MD
05.2017 - 07.2020
- Inputting Data for sales analytics
- Working with customers and clients servicing them with products
- Problem solving with client issues
- Taking calls and responding to client emails with efficiency
- Working with customers and clients virtually
- Referring customers to different departments
Education
Diploma -
Lanham Christian School
Lanham, MD01.2019
Some College (No Degree) - Political
North Hennepin Community College
Minneapolis, MNConnelly School of the Holy Child
Potomac, MDSkills
- Marketing
- Serving
- Sales
- Problem Solving
- Procurement
- Time Management
- Customer Service
- Data Entry
- Microsoft Applications
- Troubleshooting and Research
- Writing and Editing
- Multitasking
- Typing
- Collaboration
- Organizing
- Replenishing
Timeline
Campaign Manager
One Fair Wage
07.2024 - 07.2024
Server
Nandos
07.2023 - Current
Assistant Manager
Vape Exchange
06.2022 - 08.2023
Server
Hooters
03.2022 - 08.2022
Server Assistant
Ruth Chris
02.2021 - 09.2021
Sales Associate
Giant LLC
02.2021 - 06.2021
Sales Associate
Bath and Body Works
09.2020 - 02.2021
Executive Assistant and Customer Service Representative
Utopia Africa Designs
05.2017 - 07.2020
Diploma -
Lanham Christian School
Some College (No Degree) - Political
North Hennepin Community College
Connelly School of the Holy Child
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