Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

UVALDO GOMEZ

HOUSTON,TX

Summary


Experienced with operational management, team leadership, and customer service excellence. Fluent in English, and Spanish. Professional employee dedicated to providing excellent service to customers. Great at multitasking, problem solutions, and products questions. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

5
5
years of professional experience

Work History

Store Manager

TitleMax
02.2024 - Current
  • Excellent communication skills, both verbal and written.
  • Processed loan applications and monitored progress from start to finish.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong relationships with customers, fostering trust in our services and increasing repeat business.
  • Assisted customers with completing loan applications and other paperwork.
  • Prepared records and data for regular audits.

Shift Manager

PLS Check Cashiers
01.2021 - 01.2024
  • Actively listened to customers, handled concerns quickly, provided fast friendly and accurate service
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.

Cashier

Whataburger
02.2020 - 01.2021
  • Greeted customers entering the restaurant and responded promptly to customer needs.
  • Built relationships with customers and recommend best burgers
  • Worked flexible schedule and extra shifts
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Read food order slips or received verbal instructions to properly prepare and cook food.

Education

High School Diploma -

Mayde Creek High School
Houston, TX
05.2022

Skills

    Customer Needs Assessments

  • Sales and Promotions
  • Customer service management
  • Inventory management

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

TitleMax
02.2024 - Current

Shift Manager

PLS Check Cashiers
01.2021 - 01.2024

Cashier

Whataburger
02.2020 - 01.2021

High School Diploma -

Mayde Creek High School
UVALDO GOMEZ