Uyen-Vy (Melanie) Nguyen
Pharmacist
Seattle,WA
Summary
Licensed pharmacist based in Washington state with a Pharm.D. from Creighton University School of Pharmacy and Health Professions in 2023. Experienced in pediatrics, infusion, managed care, psychiatric pharmacy, oncology, and infectious disease through diverse rotations. Part-time intern at AIDS Healthcare Foundation (AHF) for 5 years, instrumental in developing their first PrEP program in Washington state and delivering Medication Therapy Management (MTM) and other clinical services. Currently a full-time pharmacist at AHF, collaborating with multiple sites and spearheading the implementation of programs to enhance patient care. Committed to continuous learning and community service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacist (Multi-site)
Aids Healthcare Foundation Pharmacy
09.2024 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Complied with with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Improved patient adherence and outcomes by providing comprehensive medication therapy management and counseling.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Provided education and support to reduce obesity, diabetes and heart disease.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
CEO
PharmaPrep
04.2024 - Current
- Created national non-profit that helps educate pharmacy students and graduates on how to prepare for the Naplex and jurisprudence examinations for the United States
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Developed a high-performance executive team for improved productivity and efficiency.
Pharmacy Intern
Aids Healthcare Foundation Pharmacy
12.2018 - 09.2024
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Evaluated and monitored laboratory data to drive safe and effective medication therapy.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, appropriate dosage, contraindications, drug interactions, potential side effects, proper administration, and specified use.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Used pharmacy software to enter prescription and insurance information.
Pharmacy Assistant
Franciscan Hospice House
06.2014 - 08.2018
- Bubble packed medications
- Fulfilled medication orders
- Delivered medications to patient rooms
Pharmacy Assistant
Harrison Medical Center
06.2010 - 08.2010
- Restocked crash carts for the OR satellite
- Counted inventory
- Delivered medications to the floor
Education
Doctor of Pharmacy -
Creighton School of Pharmacy and Health Professions
Omaha, NE05.2023
Skills
Current WA pharmacy license
Customer Service and Communication Skills
Prescription Verification
Medication Dispensing
Immunization Administration
Drug utilization review
Disease state management
Patient education and counseling
Pharmacy Inventory and Recordkeeping
Improving processes
Critical Thinking
Collaboration and Teamwork
Licensures
- Pharmacist, Washington, 07/01/24, Present, PH61467173
Certification
- HIV Prevention Certified Provider, HealthHIV, September 2024
- Drug Medication Therapy Management, APhA, October 2022
- Pharmacy-Based Immunization Delivery, APhA, June 2019
APPES
- Infectious Disease, VA Medical Center, Omaha, NE, Pam Foral, Pharm.D.
- Ambulatory, Swedish Issaquah Campus, Issaquah, WA, Nancy Lee, Pharm.D., BCPS, CDE
- Acute Care, Swedish Medical Center, Edmonds, WA, Ashley Wilson, Pharm.D.
- Oncology, St. Joseph Hospital, Tacoma, WA, Shawn Hagland, Pharm.D.
- Community, Aids Healthcare Foundation Pharmacy, Seattle, WA, Elizabeth Camper, Pharm.D., BCMTMS, AAHIVP
- Hospital, Western State Hospital, Lakewood, WA, Hope Randal, Pharm.D.
- Drug Info, Premera Blue Cross, Mountlake Terrace, WA, John Watkins, Pharm.D., MPH, BCPS
- Home Infusion, Infusion Solutions, Bellingham, WA, Abby Ferreira, Pharm.D.
Professional Affiliations
- Academy of Managed Care Pharmacy, 11/30/22, Present
- National Pharmacy Leadership Honor Society, 11/20/22, Present, Phi Lambda Sigma – Alpha Mu Chapter
- American Society of Health-System Pharmacists, 10/01/20, Present
- Washington State Pharmacy Association, 03/28/19, Present
- American Pharmacists Association, 10/01/18, 10/01/19
Honorsandawards
- Above and Beyond Employee Recognition Nomination, Aids Healthcare Foundation Pharmacy
- Haunted House Interprofessional Medical Error Simulation, Creighton University, 10/01/18, Second place winner – Located several medical errors in scenario given
Leadership Experience
- Community Outreach Coordinator, Interprofessional Mental Health Organization, Omaha, NE, 03/01/21, 05/01/23
- Substitute Youth Music Director, St. Theresa Parish, Federal Way, WA, 06/01/12, Present
Languages
English
Native or Bilingual
Timeline
Pharmacist (Multi-site)
Aids Healthcare Foundation Pharmacy
09.2024 - Current
CEO
PharmaPrep
04.2024 - Current
Pharmacy Intern
Aids Healthcare Foundation Pharmacy
12.2018 - 09.2024
Pharmacy Assistant
Franciscan Hospice House
06.2014 - 08.2018
Pharmacy Assistant
Harrison Medical Center
06.2010 - 08.2010
Doctor of Pharmacy -
Creighton School of Pharmacy and Health Professions
- HIV Prevention Certified Provider, HealthHIV, September 2024
- Drug Medication Therapy Management, APhA, October 2022
- Pharmacy-Based Immunization Delivery, APhA, June 2019
References
References available upon request
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