Uzair Jameeluddin
Glendale Heights,IL
Summary
Ambitious student ready to implement educational insights in a workplace context. Offers robust technical expertise in software and applications, with a track record of managing complex tasks. Background in customer service and technical support highlights a commitment to detail and effective problem-solving to enhance customer experiences.
Overview
2
2
years of professional experience
Work History
Business Development Consultant
Chrysler Dodge Jeep Ram
Saint Charles, Illinois
01.2025 - Current
- Developed strategic partnerships to enhance customer engagement initiatives.
- Managed customer communications through phone, email, and CRM systems.
- Utilized computer systems daily for scheduling, documentation, and customer records
- Collaborated with team members to improve workflow and customer experience.
Office Technology Information Program
College of Dupage
Glen Ellyn, Illinois
01.2026 - 04.2026
- Provided technical support to users via phone, email, and in-person interactions.
- Troubleshot program and system malfunctions to restore normal functioning.
- Collaborated with professionals to escalate problem resolution, filtering inquiries to appropriate technology professionals.
- Provided training to staff and students on how to use newly deployed systems effectively.
Service Advisor
Heritage Cadillac
Lombard, IL
11.2024 - 01.2025
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Demonstrated knowledge of advanced diagnostic equipment used in the shop.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
High School Diploma -
Glenbard East
Lombard05-2025
Some College (No Degree) - Cyber Security
College of DuPage
Glen Ellyn, IL05-2026
Skills
- Active Directory
- Active Listening
- Adaptable Learning
- Attention to Detail
- Command Prompt
- Customer Service and Support
- Helpdesk Services and AV Management
- MacOS
- Microsoft Office Suite
- PowerShell
- Problem Resolution
- Sales Expertise
- Team Collaboration
- Technical Documentation Management
- Technical Support and Troubleshooting
- Windows OS
Certifications
- CompTIA A+ (In Progress)
Timeline
Office Technology Information Program
College of Dupage
01.2026 - 04.2026
Business Development Consultant
Chrysler Dodge Jeep Ram
01.2025 - Current
Service Advisor
Heritage Cadillac
11.2024 - 01.2025
High School Diploma -
Glenbard East
Some College (No Degree) - Cyber Security
College of DuPage