Vaanathi Rajasingham
Chicago,IL
Summary
Customer-focused and reliable professional with experience coordinating daily tasks, organizing inventory, and resolving issues quickly. Proven ability to deliver excellent service and collaborate effectively with diverse teams in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Lead Volunteer Coordinator
McGill Students for Montréal Shelters
09.2024 - 05.2025
- Served as the primary point of contact for volunteer inquiries, resolving issues promptly and accurately.
- Recruited, trained, and onboarded over 80 volunteers.
- Led biweekly meetings and improved team workflows by establishing clearer communication systems.
- Maintained organized documentation and tracked schedules to ensure all activities were properly staffed.
Student Experience Representative
International Development Students' Association
09.2023 - 05.2025
- Collected and analyzed quantitative and qualitative data to identify areas of curriculum improvement.
- Prepared concise reports highlighting feedback trends and actionable recommendations.
- Presented key findings to department leadership, supporting data-driven decision-making.
Client Services Volunteer
The Open Door Shelter
10.2022 - 05.2025
- Managed client intake, providing bilingual support and assisting clients with access to daily services.
- Completed laundry service tasks accurately in a fast-paced environment.
- Organized and stocked inventory, lifting and transporting heavy boxes to maintain a clean, accessible space.
- Prepared meals and coordinated food distribution for large groups.
- Mentored new volunteers on shelter policies, operational procedures, and positive client interactions.
Event and Operations Coordinator
Sri Lankan Tamil Students' Association
02.2019 - 09.2022
- Coordinated event logistics, including attendee tracking, program scheduling, and on-site troubleshooting.
- Managed front-of-house operations, greeting guests, processing ticket sales, and directing entry during peak times.
- Communicated with performers, sponsors, and guests to meet a range of expectations.
- Produced promotional materials through video editing, graphic design, and script writing.
Education
Bachelor of Arts - Sociology
McGill University
Montreal, Quebec06-2025
Skills
- Customer service and guest support
- Cash handling and POS experience
- Inventory and event logistics management
- Conflict resolution
- Data analysis and reporting
- Digital content creation
Timeline
Lead Volunteer Coordinator
McGill Students for Montréal Shelters
09.2024 - 05.2025
Student Experience Representative
International Development Students' Association
09.2023 - 05.2025
Client Services Volunteer
The Open Door Shelter
10.2022 - 05.2025
Event and Operations Coordinator
Sri Lankan Tamil Students' Association
02.2019 - 09.2022
Bachelor of Arts - Sociology
McGill University