Vada Schneider
Knoxville,TN
Summary
I am a sophomore supply chain management student who is a results-driven professional with a background in customer service. I have strong problem-solving skills and attention to detail, ready to leverage expertise to enhance customer satisfaction and operational efficiency.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Barista
Jacks Knoxville
Knoxville, TN
06.2026 - Current
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Prepared and served a variety of coffee beverages, ensuring quality and consistency.
- Operated espresso machines and brewing equipment efficiently in a fast-paced environment.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
Customer Service Associate
Capitol Theater
Maryville, TN
10.2025 - 08.2026
- Provided exceptional customer support, resolving inquiries and complaints efficiently.
- Assisted in the sales process, ensuring accurate orders and timely service.
- Collaborated with team members to maximize efficiency during during peak hours.
- Utilized point-of-sale systems to manage cash handling and inventory control effectively.
Customer Service Associate
Cruze Farms
Knoxville, TN
05.2025 - 06.2026
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified upselling and cross-selling opportunities, contributing to increased sales.
Education
Bachelor of Science - Supply Chain Management
University of Tennessee
Knoxville, TN05-2029
High School Diploma -
Maryville High School
Maryville, TN05-2026
Skills
- Inventory Management
- Customer communication
- Time management
- Attention to detail
- Team collaboration
- Customer engagement
Certification
- Certified Social Media Marketing, Hootsuite - November 2024
Timeline
Barista
Jacks Knoxville
06.2026 - Current
Customer Service Associate
Capitol Theater
10.2025 - 08.2026
Customer Service Associate
Cruze Farms
05.2025 - 06.2026
Bachelor of Science - Supply Chain Management
University of Tennessee
High School Diploma -
Maryville High School