Vadym Tarkovskyi
Palatine,IL
Summary
Dynamic Dispatcher with proven expertise at a leading logistics company, excelling in scheduling logistics and effective communication. Successfully resolved service issues, enhancing customer satisfaction. Demonstrated strong problem-solving skills while coordinating vehicle routes and monitoring traffic, ensuring timely deliveries and operational efficiency. Committed to attention to detail and team collaboration for optimal results.
Overview
2
2
years of professional experience
Work History
Dispatcher
Logistics company
Ukraine and Poland
09.2022 - 10.2024
- Coordinated daily transportation schedules for efficient delivery management.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads according to priority and available equipment.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Communicated with drivers to provide real-time route updates and instructions.
- Matched bills of lading and reconciled quantities to verify items shipped.
Skills
- Team collaboration
- Time management
- Scheduling logistics
- Problem solving
- Effective communication
- Service issue resolution
- Traffic monitoring
- Vehicle coordination
- Attention to detail
- Map reading
Timeline
Dispatcher
Logistics company
09.2022 - 10.2024
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