Johnny Prince
Furlong,PA
Summary
Results-oriented Account Manager engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
21
21
years of professional experience
Work History
Sr. Business Account Manager
Comcast
Horsham, PA
06.2011 - Current
- Developed, maintained and utilized diverse client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Cold Calling to assigned territories to increase sales productivity and volume.
- Met existing customers to review current services and expand sales opportunities.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas. 9 Time President's Club Winner (Top 5%)
Business Sales Consultant
Verizon Wireless
Philadelphia, PA
06.2008 - 05.2011
- Organized product demonstrations and trial installations of equipment to promote products.
- Manage Inventory, cash, wireless contracts, discrepancy in customer's wireless statements and business accounts.
- Extensive cold calling and managing Small Business Accounts.
- Developed and implemented product marketing plans to reach target customers.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Over Achieving Quota's and top 25 in country.
Retail Sales Manager
Mobiletron & Mobile Solution Inc
King Of Prussia, PA
04.2003 - 06.2008
- Managed accounts to retain existing relationships and grow share of business.
- Handled various administrative tasks such as cash management, inventory control, contracts, expense reports and sales reports.&
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed day-to-day staffing at multiple locations and handled scheduling for all store employees.
- Recruited, hired and trained 30+ associates to develop into productive team members with excellent product knowledge.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Business Information Systems
Devry University
Fort Washington, PA2006
Management Information Systems
Temple University
Philadelphia, PA2003
High School Diploma -
George Washington High School
Philadelphia2001
Skills
- Relationship Building Skills
- Client Contact
- Persuasive Selling
- Exceeding Sales Quota
- Effective Project Management
- Prospecting and Cold Calling
- Closing Techniques
- Adoption of Salesforce
- Customer Service and Assistance
- Customer Needs Assessments
- Verbal and Written Communication
- Product and Service Knowledge
Timeline
Sr. Business Account Manager
Comcast
06.2011 - Current
Business Sales Consultant
Verizon Wireless
06.2008 - 05.2011
Retail Sales Manager
Mobiletron & Mobile Solution Inc
04.2003 - 06.2008
Business Information Systems
Devry University
Management Information Systems
Temple University
High School Diploma -
George Washington High School