Valarie Fortenberry
Lubbock,Texas
Summary
Enthusiastic individual who is eager to secure an entry-level position. Successful at managing multiple priorities with a positive attitude. One who wants to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the importance of completing a task in a timely manner and the importance to perform all duties in an ethnical way. Motivated to learn, grow and excel in a company looking for success.
Overview
1
1
year of post-secondary education
Work History
Property Manager
Signature Community Management LLC.
Levelland, Texas
- Maintained original leases and renewals, and followed up with delinquent tenants and coordinated collection procedures.
- Handled tenant complaints appropriately. With notifying repairman, support services if need be.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Maintained sufficient number of units market-ready for lease.
Property Manager
High Plains Investment Inc.
Lubbock, Texas
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained sufficient number of units market-ready for lease.
- Completed final move-out walk-throughs with tenants to identify required repairs.
City Mail Carrier
USPS
Midland, Texas
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Distributed mail on foot to residences and businesses, delivering to customers per shift.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Post Office Mail Clerk
USPS
Post , Texas
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Operated postage meters, mail sealers and labeling machines.
- Upsold postal services like insurance and tracking.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Worked with customers to understand needs and provide excellent service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Associate of Science - Paralegal Studies
Daymar College
Clarksville, TN. 08.2019 - 01.2021
Skills
Tenant and eviction laws
Budgeting
Staff Management
Contract Negotiation
Property management
Exceptional oral and written communication skills
Self-Motivated
Multitasking Abilities
Decision Making
Organization and Time Management
Teamwork and Collaboration
Workplace safety
Mailing restriction expertise
Dependable and Responsible
Flexible and Adaptable
Problem-Solving
Case management
Legal compliance
Document preparation
Legal Research
Timeline
Associate of Science - Paralegal Studies
Daymar College
08.2019 - 01.2021
Property Manager
Signature Community Management LLC.
Property Manager
High Plains Investment Inc.
City Mail Carrier
USPS
Post Office Mail Clerk
USPS