Valen Stockton
Newburgh,IN
Summary
Directed operations management for high-traffic environments, ensuring team efficiency and service excellence. Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
2027
2027
years of professional experience
Work History
Account Manager
Frantz Building Service
Newburgh, IN
07.2025 - Current
- Cultivated strong client relationships to enhance satisfaction and retention.
- Managed multiple accounts, ensuring timely delivery of services and solutions.
- Analyzed client needs, providing tailored recommendations for service improvements.
- Coordinated cross-functional teams to execute service contracts efficiently.
- Mentored junior account managers on best practices and customer engagement strategies.
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UPS
Atlanta, GA
2024 - 2025
- Maintained safe and organized warehouse spaces; ensured accurate sorting and clean work areas
- Collaborated with team to meet efficiency and cleanliness goals during peak logistics operations
Kitchen Lead
Scrambled / Country Cooking Depot
Stockbridge, GA
01.2023 - 11.2024
- Managed daily kitchen tasks to maintain sanitary food preparation and adhere to health regulations.
- Assisted staff in following safe food handling techniques and maintaining cleanliness in food service areas.
Mechanic
Pin Strikes Entertainment Center
Stockbridge, GA
01.2023 - 01.2023
- Conducted daily inspections and preventive maintenance of facility equipment
- Assisted with safety compliance checks and addressed urgent repair issues
- Supported cleaning and upkeep of technical areas, attractions, and machinery
General Manager
Pin Strikes Entertainment Center
Stockbridge, GA
01.2018 - 01.2023
- Directed operations for team of 60, including custodial, mechanical, and service personnel.
- Oversaw daily cleaning protocols, safety inspections, and facility maintenance at entertainment center.
- Managed supply procurement for cleaning products, tools, and maintenance equipment.
- Scheduled staff across departments to maintain coverage and enhance productivity.
- Addressed customer and facility concerns promptly to uphold satisfaction.
- Facilitated collaboration with vendors and service providers to coordinate timely repairs and merchandise updates.
Education
GED - undefined
Kingsborough Community College
Brooklyn, NY01.2011
Skills
Managed point-of-sale and inventory systems to enhance operational efficiency
- Account management
- Customer service
- Teamwork and collaboration
- Client relationship management
- Customer satisfaction
- Strategic planning
- Relationship building
Assisted with financial management tasks using QuickBooks and Adobe Creative Suite
Managed point-of-sale and inventory systems to enhance operational efficiency
Core Competencies
- Team Supervision & Scheduling
- Facility & Equipment Maintenance
- Safety Standards & Protocol Enforcement
- Vendor & Client Communication
- Inventory & Supply Management
- Onboarding & Staff Training
- Time Management & Problem Solving
- Microsoft Office, QuickBooks, Adobe
Timeline
Account Manager
Frantz Building Service
07.2025 - Current
Kitchen Lead
Scrambled / Country Cooking Depot
01.2023 - 11.2024
Mechanic
Pin Strikes Entertainment Center
01.2023 - 01.2023
General Manager
Pin Strikes Entertainment Center
01.2018 - 01.2023
GED - undefined
Kingsborough Community College
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UPS
2024 - 2025