Valencia Johnson
Daphne,AL
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shift Leader / pharmacy technician
Walgreens
Fairhope, Alabama
10.2025 - Current
- Supervised daily store operations and ensured compliance with company policies.
- Trained new team members on customer service standards and operational procedures.
- Managed inventory levels and organized stockrooms for efficient product access.
- Assisted customers with inquiries, providing product information and support.
- Implemented promotional displays to enhance product visibility and drive sales.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Machine Operator
Vulcan Inc
Foley, AL
05.2021 - 09.2025
- Operated machinery to ensure efficient production processes.
- Monitored equipment performance and performed routine maintenance tasks.
- Collaborated with team members to meet daily production goals.
- Followed safety protocols to maintain a safe working environment.
- Conducted quality checks to ensure product specifications were met.
- Adjusted machine settings based on material type and job requirements.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Load raw materials into machines according to specified measurements.
Assistant Manager
Sonic
Fairhope, Alabama
06.2017 - 05.2021
- Trained team members on customer service best practices and operational procedures.
- Managed inventory levels and conducted regular stock assessments for efficiency.
- Monitored cash handling procedures for accuracy and compliance with company policies.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Hospitality Worker
Morrison / Thomas Hospital
Fairhope, AL
02.2013 - 06.2017
- Assisted patients with daily activities and personal care needs.
- Maintained cleanliness in patient rooms and common areas.
- Prepared and served meals following dietary guidelines.
- Served food and drinks to customers in a timely manner.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Restocked supplies of condiments, beverages and other items as needed.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Maintained knowledge of daily specials and promotions offered by the restaurant.
- Minimized risks to guests by strictly following sanitizing procedures for different areas.
Education
Fairhope High
Fairhope, AlabamaSkills
- Customer service
- Team leadership
- Cash handling
- Operational efficiency
- Quality assurance
- Time management
- Shift paperwork completion
- Compliance monitoring
Certification
Registered pharmacy technician.
Accomplishments
Perfect attendance.
References
References available upon request.
Timeline
Shift Leader / pharmacy technician
Walgreens
10.2025 - Current
Machine Operator
Vulcan Inc
05.2021 - 09.2025
Assistant Manager
Sonic
06.2017 - 05.2021
Hospitality Worker
Morrison / Thomas Hospital
02.2013 - 06.2017
Fairhope High