Valencia Mobley
Buford,GA
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Hilton Garden Inn Hotel
Atlanta, GA
11.2021 - 08.2024
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Administrative Supervisor
Power Investments
Atlanta , GA
07.2016 - 10.2021
- Created reports for senior management regarding departmental performance, budgeting, and staffing.
- Ensured all administrative tasks were completed accurately and on time.
- Provided guidance to staff members in the areas of customer service, data entry, filing systems, office equipment maintenance, and safety protocols.
Education
High School Diploma -
Eastern Guilford High School
Gibsonville, NC06-2015
Some College (No Degree) - Business Management
University At Pembroke of North Carolina
Pembroke, NCSkills
- File Management
- Office Administration
- Project Management
- Customer Service
- Appointment confirmation
- Mail distribution
Certification
- First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
Affiliations
- Boys and Girls Club Rep
- Dekalb Casa
Timeline
Front Desk Receptionist
Hilton Garden Inn Hotel
11.2021 - 08.2024
Administrative Supervisor
Power Investments
07.2016 - 10.2021
High School Diploma -
Eastern Guilford High School
Some College (No Degree) - Business Management
University At Pembroke of North Carolina
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