Valencia Selio
Belton,TX
Summary
Proactive and results-oriented professional with proven expertise in customer service excellence and cash handling, honed at Target and McDonald's. Excelled in fostering team collaboration and enhancing customer satisfaction through effective communication and empathy. Demonstrated strong work ethic and integrity, achieving high accuracy levels in transactions and conflict resolution.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
Work History
Cashier
Target
05.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Leader
McDonald's
02.2020 - 09.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Business
Belton High
Belton, TX03-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Team collaboration
- Customer relations
- Cash drawer balancing
- Payment collection
- Refund handling
Timeline
Cashier
Target
05.2024 - 09.2024
Team Leader
McDonald's
02.2020 - 09.2023
Business
Belton High
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