Valencia Walden
Calhoun,GA
Summary
At Longhorn Steakhouse, I excelled in customer service and multitasking, seamlessly managing guest interactions and to-go orders with a calm, efficient demeanor. My proactive communication and detailed knowledge of menu items consistently enhanced guest experiences, fostering repeat business. Skilled in both team collaboration and independent work, I embody a blend of active learning and guest greeting expertise.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Longhorn Steakhouse
Calhoun, GA
05.2023 - Current
- Demonstrated strong multitasking skills by handling telephone calls while attending to in-person guest needs seamlessly.
- Handled high-pressure situations, managing multiple tasks simultaneously while maintaining a calm demeanor especially in front of guests.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
To-go Server
Longhorn Steakhouse
Calhoun, GA
05.2023 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Education
Sonoraville Highschool
Calhoun, GA05.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Ability to work alone as well as with others
Accomplishments
During my time at Longhorn Steakhouse I have been recognized on many occasions for my hard work! I was awarded team member of the quarter by the head of our restaurant and am always being complimented for my work ethic by staff and management!
Timeline
Restaurant Hostess
Longhorn Steakhouse
05.2023 - Current
To-go Server
Longhorn Steakhouse
05.2023 - Current
Sonoraville Highschool