Valentina Bejarano Torres
Ulta Beauty Inc.
Fort Mill,SC
2
Languages
1
Certification
3
years of professional experience
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Work History
Beauty Advisor
5 Months- Demonstrated product knowledge to educate clients about beauty trends and techniques.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Educated customers on latest beauty trends and products, leading to informed purchase decisions.
Customer Service Representative
2 Years- Provided customer service by assisting customers in locating items, enhancing overall shopping experience.
- Responded to incoming customer calls regarding product availability and store locations, ensuring timely assistance.
- Created a friendly environment for customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Collaborated with team members to streamline communication processes and enhance service quality.
Education
Bachelor - Biology
High School Diploma
GPA: 3.5/4.0
Skills
Sales proficiency
Customer engagement
Customer Relationship Management (CRM)
Issue resolution
Complaint resolution
Beauty product knowledge
Pet control
Certification
- Certified in Professional Makeup Artist - Aprende Institute
LANGUAGES
Spanish: Native
English: Fluent
COMMUNITY INTEGRATION
- WUVMA (Winthrop University Pre-Veterinary Medical Association), 2024-08, Present, Provide opportunities for students who are interested in pursuing pre-veterinary medicine to learn more about potential career paths., This organization supports pre-veterinary students by providing resources and fostering connections.
Timeline
Beauty Advisor
Ulta Beauty Inc.
03.2026 - CurrentRead More
Customer Service Representative
Sabor Latin Street Grill
11.2023 - 11.2025Read More
Fort Mill High School
High School Diploma
Read More
Winthrop University
Bachelor from Biology
Read More