Valentina Folgmann
Madison,AL
Summary
Driven and attentive professional with experience at Taco Mama, adept in customer service and safe food handling. Excelled in fast-paced environments, enhancing dining experiences through exceptional service and team support. Demonstrated ability to collaborate with healthcare professionals during a Health Science Internship, refining patient care skills. Proven track record of optimizing dining crew workflow and fostering positive guest interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Taco Mama
Madison, AL
06.2022 - 06.2025
- Stocked service areas with supplies during slow periods.
- Greeted guests and provided menus.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provided exceptional service to high volume of daily customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleaned tables and chairs to prepare dining area for next customers.
Health Science Internship
Bob Jone High School
Madison , AL
01.2023 - 05.2024
- Observed quality and comfort services delivered by nursing staff and expanded patient care abilities.
- Shadowed and Interacted with other healthcare professionals regarding patient care plans, including nurses, surgeons, dentists, and physical therapists.
- Observed the nurse administering medications to patients.
- Took Vital signs
Education
Nursing
University of Alabama At Birmingham
Birmingham, AL05-2028
High School Diploma -
Bob Jones High School
Madison, Al05-2024
Skills
- Customer service
- Upselling techniques
- Task prioritization
- Positive and professional
- Positive guest interactions
- Able to work in a fast-paced environment
- Safe food handling
- Table resetting
- Food inspection
- Team member support
- Food running
- Menu presentation
- Dining crew workflow optimization
Affiliations
- Hobby of exercising and staying fit
- Traveling
Certification
- Certified Patient Care Technician
Timeline
Health Science Internship
Bob Jone High School
01.2023 - 05.2024
Server
Taco Mama
06.2022 - 06.2025
Nursing
University of Alabama At Birmingham
High School Diploma -
Bob Jones High School
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