Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Valentina Guarna

Ansonia,CT

Summary

Energetic and personable, well suited for roles requiring strong customer interaction and relationship building. Strong understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and providing outstanding service.

Overview

4
4
years of professional experience

Work History

Sales Associate

Staples
Shelton, CT
07.2025 - Current
  • Provide personalized customer service and recommend products based on needs
  • Handle transactions, returns, and customer inquiries efficiently
  • Promote warranties and add-ons to increase sales
  • Maintain organized, welcoming store environment
  • Utilized POS system to efficiently handle transactions and track inventory levels.

Assistant Teacher

Beautiful Minds of Tomorrow
Seymour, CT
08.2024 - 02.2025
  • Communicated clearly with students, parents, and staff
  • Managed multiple responsibilities in a structured environment
  • Maintained organization, schedules, and records
  • Built patience and problem solving skills in high demand situations
  • Developed a strong rapport with students by demonstrating genuine care for their well being and academic success.

Waitress

Bartone's Apizza
Derby, CT
03.2024 - 06.2024
  • Delivered fast, attentive service in a high volume environment
  • Took accurate food and drink orders and managed multiple tables
  • Handled cash and card transactions with accuracy
  • Managed phone orders, takeout, and customer inquiries
  • Collaborated with team to ensure smooth, timely service

Retail Associate

A to Z Pet Shop
Derby, CT
08.2023 - 03.2024
  • Assisted customers with purchases and product recommendations
  • Maintained store cleanliness and organization
  • Managed inventory and restocking
  • Provided knowledgeable, friendly service to build customer trust

Assistant Secretary

NVM Services LLC
Ansonia CT
03.2022 - 09.2024
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Managed scheduling and job information, ensuring efficient use of time.
  • Organized and maintained filing systems for easy access to documents and records.
  • Coordinated data entry tasks to maintain accurate and up to date records.
  • Use of QuickBooks

Education

High School Diploma -

Excel High School
Minnetonka, MN
06-2024

Skills

  • Customer Service
  • Teamwork and collaboration
  • Cash Handling
  • POS Systems
  • Multitasking
  • Communication
  • Phone Etiquette
  • Problem Solving
  • Sales & Upselling
  • Accurate data entry
  • Workspace organization
  • Sensitive information handling

Additional Information

  • Authorized to work in the U.S.
  • Driver's License

Timeline

Sales Associate

Staples
07.2025 - Current

Assistant Teacher

Beautiful Minds of Tomorrow
08.2024 - 02.2025

Waitress

Bartone's Apizza
03.2024 - 06.2024

Retail Associate

A to Z Pet Shop
08.2023 - 03.2024

Assistant Secretary

NVM Services LLC
03.2022 - 09.2024

High School Diploma -

Excel High School