Valentina Hoyos
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven Quality Control Inspector touting 2 years of experience examining airplane parts to detect deviations and defects. Dynamic collaborator well-versed in reading and interpreting Certifications and specifications.
Overview
12
12
years of professional experience
Work History
WHS Operator / FHS Quality Inspector
Satair USA Inc
Medley, FL
05.2022 - Current
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Inspected finished products to verify conformity to quality standards.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Met or exceeded target for on-time customer shipments.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Reviewed and inspected products for conformance to established standards, specifications and customer requirements.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
- Conducted material inspections of incoming airplane parts.
- Used Amasis system to document job tasks and duties for traceability.
- Verified incoming material was properly labeled, identified and stored according to specified requirements.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Inspected packaging for completeness, correctness and damage prior to shipping out orders.
- Documented, filed and maintained proper inspection records and quality assurance documents.
Server / Bartender
Cooper's Hawk Winery and Restaurant
Fort Lauderdale, FL
07.2021 - 04.2022
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Provided exceptional service to high volume of daily customers.
Server / Bartender
Chili's Bar and Grill
Sunrise, FL
11.2018 - 07.2021
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Provided exceptional service to high volume of daily customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted newly seated guests quickly and efficiently.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Merchandiser
Nabisco
Weston, FL
06.2017 - 08.2018
- Updated seasonal displays such as windows and mannequins to highlight current product lines.
- Monitored stock to maintain sufficient quantity of featured product.
- Organized and located inventory, updating store spreadsheets to reflect statistical data.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Communicated and coordinated planogram execution with store management.
Sales Associate
Urban Loft
Bethesda, MD
06.2014 - 12.2014
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
Sales Associate / Cashier
Aeropostale
Sunrise, FL
11.2011 - 08.2012
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Met merchandise processing standards and maintained organized and accessible work area.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Cooper City High School
Cooper City, FL06.2014
Skills
- Effective customer upselling
- Point of Sale (POS) system operations
- High-volume dining
- Menu knowledge
- Quality Assurance
- Deadline Adherence
- Data Entry
- Materials Handling
- Attention to Detail
- Warehouse Operations
- Teamwork and Collaboration
- Loading and Unloading
- Hazardous Materials certified
Timeline
WHS Operator / FHS Quality Inspector
Satair USA Inc
05.2022 - Current
Server / Bartender
Cooper's Hawk Winery and Restaurant
07.2021 - 04.2022
Server / Bartender
Chili's Bar and Grill
11.2018 - 07.2021
Merchandiser
Nabisco
06.2017 - 08.2018
Sales Associate
Urban Loft
06.2014 - 12.2014
Sales Associate / Cashier
Aeropostale
11.2011 - 08.2012
High School Diploma -
Cooper City High School
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