Valentina Munoz
Scarsdale
Summary
Results-driven pharmacy technician adept at optimizing workflow and enhancing inventory management. Recognized for training junior staff and ensuring compliance with pharmacy regulations. Provides outstanding customer service and supports accurate medication dispensing, contributing to improved operational success.
Overview
11
11
years of professional experience
Work History
Lead Pharmacy Technician
CVS Pharmacy
Scarsdale
07.2021 - Current
- Managed daily pharmacy operations and workflow efficiency.
- Trained and mentored junior pharmacy technicians on best practices.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained accurate inventory levels and conducted regular stock audits.
- Ensured compliance with safety regulations and pharmacy policies.
- Provided excellent customer service to patients and healthcare providers.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Ordered supplies and restocked shelves when necessary.
- Maintained clean and organized pharmacy shelving and work areas.
Babysitter
Self-employeed
Yonkers
01.2020 - 12.2021
- Supervised children during playtime, ensuring safety and engagement.
- Communicated effectively with parents regarding daily activities and children's behavior.
- Managed schedules to balance educational tasks and recreational time efficiently.
- Provided first aid and emergency response when necessary, maintaining a safe environment.
- Developed trusting relationships with children, fostering emotional security and confidence.
- Encouraged positive social interactions among peers to enhance teamwork skills.
- Responsibly watched children while parents were out.
- Assisted with meals, snacks, and bedtime routines for the children.
- Maintained a positive attitude while being patient and understanding with the children.
- Completed light housekeeping tasks such as tidying up toys and books.
- Helped complete homework, school projects and chores.
- Encouraged healthy physical activity by taking walks together or playing games outside.
Lifeguard
Westchester Country Club
Rye
05.2015 - 08.2018
- Monitored swimming areas for safety and compliance with club regulations.
- Executed swift emergency rescues to ensure patron safety.
- Provided immediate response to emergencies and performed first aid.
- Monitored swimmers to ensure safety in the pool area.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Assisted in training new lifeguards on emergency protocols and procedures.
- Educated members on pool rules and safe swimming practices.
- Maintained cleanliness of pool facilities and surrounding areas.
- Performed regular cleaning and maintenance of pool equipment.
Education
High School Diploma -
Scarsdale High School
Scarsdale, NY06-2017
Bachelor of Arts - Social Science; focus in Psychology
Dominican College
Orangeburg, NY05-2022
Skills
- Medication dispensing
- Regulatory compliance
- Inventory management
- Workflow optimization
- Patient counseling
- Customer service
- Customer relationship management
- Problem solving
- Staff training
- Strong leadership
- Time management
- Communication skills
Languages
Spanish
Professional
Timeline
Lead Pharmacy Technician
CVS Pharmacy
07.2021 - Current
Babysitter
Self-employeed
01.2020 - 12.2021
Lifeguard
Westchester Country Club
05.2015 - 08.2018
High School Diploma -
Scarsdale High School
Bachelor of Arts - Social Science; focus in Psychology
Dominican College