Valentina Perez
Orlando
Summary
Dynamic server with expertise in customer service, upselling, and team collaboration. Proven ability to enhance guest experiences and drive sales in fast-paced dining environments.
Overview
4
4
years of professional experience
Work History
Server
Patron Mexican Restaurant
Orlando
02.2025 - Current
- Sold and promoted menu items by recommending specialties and upselling beverages, increasing guest satisfaction, and sales.
- Delivered attentive and friendly service in a fast-paced environment, ensuring a positive dining experience for all customers.
- Handled guest concerns promptly and professionally to maintain a high level of customer satisfaction.
- Processed payments accurately and efficiently using the Toast POS system.
- Supported teammates and kitchen staff to ensure smooth operations during peak hours.
Server
Azteca De Oro Mexican Restaurant
Orlando
10.2022 - 02.2023
- Provided welcoming and attentive service in a busy, family-style Mexican restaurant.
- Sold and promoted food and beverage items by recommending popular dishes and specials.
- Delivered meals and drinks quickly and accurately, while maintaining presentation standards.
- Assisted guests with menu questions and dietary needs to ensure a positive dining experience.
- Processed orders and payments efficiently using the restaurant's POS system.
- Collaborated with coworkers to keep operations running smoothly during peak hours.
Bar Server
El Tapatio Mexican Restaurant
Orlando
11.2021 - 10.2022
- Provided table service and bar service in a fast-paced Mexican restaurant, ensuring a welcoming and enjoyable atmosphere for guests.
- Sold and promoted food and beverage items by suggesting specials, cocktails, and premium options to boost sales.
- Prepared and served alcoholic and non-alcoholic drinks while following recipes, portion control, and safety standards.
- Processed orders and payments efficiently using the Toast POS system.
- Maintained bar and dining area cleanliness, restocked supplies, and ensured compliance with health and safety regulations.
- Collaborated with coworkers and kitchen staff to deliver smooth operations during peak hours and large events.
Education
Associate of Science - Agronomic Engineering
Universidad Del Tolima
Colombia06-2021
High School Diploma -
Exalumnas De La Presentacion
Colombia 12-2017
Associate of Science - Graphic Design
Valencia College
Orlando, FLSkills
- Customer service
- Upselling techniques
- POS system operation
- Food safety compliance
- Menu knowledge
- Team collaboration
Timeline
Server
Patron Mexican Restaurant
02.2025 - Current
Server
Azteca De Oro Mexican Restaurant
10.2022 - 02.2023
Bar Server
El Tapatio Mexican Restaurant
11.2021 - 10.2022
Associate of Science - Agronomic Engineering
Universidad Del Tolima
High School Diploma -
Exalumnas De La Presentacion
Associate of Science - Graphic Design
Valencia College
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