Summary
Work History
Education
Skills
Languages
Timeline
Generic

Valentina Torres

Kissimmee,FL

Summary

Kind Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving, develops any task with eforce and responsibility, great on bilingual environments.

Work History

Customer Service Cashier

07.2023 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Operated cash register to record transactions accurately and efficiently.

Education

Immigration Document Preparer - Immigration Laws

Immigration Institute of Florida
Miami, FL
06.2023

High School Diploma -

Parochial High School
Medellin, Col
11.2019

Skills

  • Total Sales Reconciliation
  • Customer Transactions
  • Cash Register Operation
  • Customer Satisfaction
  • Basic Math Functions
  • Customer Complaint Resolution
  • Answering Customer Questions
  • Conversant in Spanish
  • Customer Service and Assistance
  • Credit and Debt Card Processing
  • Credits and Refunds
  • Telephone Reception

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Customer Service Cashier

07.2023 - Current

Immigration Document Preparer - Immigration Laws

Immigration Institute of Florida

High School Diploma -

Parochial High School
Valentina Torres