Summary
Overview
Work History
Education
Skills
Profile
References
Certification
Languages
Work Preference
Timeline
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Valentina Velez

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
09.2017 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.

Education

Associate of Science - Science

Miami Dade College
04.2023

Skills

  • Problem-solving skills
  • Pharmacy Software Proficiency
  • Inventory Control
  • Order Verification
  • Prescription Processing
  • Insurance Verification
  • Regulatory Compliance
  • Workflow Optimization
  • Data Entry

Profile

Dedicated pharmacy technician with 7 years of experience in retail and work-at-home settings. Proven track record in patient care, medication management, and team leadership. Seeking a challenging role to utilize my expertise and contribute to a more patient-focused pharmacy.

References

  • Yadira Morejon, (786)-879-2573, CVS Pharmacist
  • Daniela Aragon, (786) 620 -9333, CVS Pharmacy technician
  • Joe Garcia, (512)-297-0446, CVS Pharmacist

Certification

  • CPhT - Certified Pharmacy Technician
  • Google Cybersecurity certification

Languages

Spanish
Native or Bilingual

Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany Culture401k matchPaid time off

Timeline

Pharmacy Technician

CVS Pharmacy
09.2017 - Current

Associate of Science - Science

Miami Dade College

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Valentina Velez