Valentina (Tina) Butler
Saint Augustine,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
19
19
years of professional experience
Work History
Server
Longhorn Steakhouse
Jacksonville, FL
09.2011 - Current
- Assisted in training new servers on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area to meet health regulations.
- Developed rapport with regular customers, fostering repeat business opportunities.
- Executed efficient table turnover strategies to optimize seating capacity during busy shifts.
- Resolved customer complaints promptly, ensuring positive dining experiences for all patrons.
Owner
Tower Cafe
Jacksonville, FL
03.2007 - 10.2010
- Managed daily operations, ensuring optimal customer service and satisfaction.
- Developed and implemented menu offerings based on customer preferences and seasonal ingredients.
- Trained and supervised staff, fostering a collaborative team environment.
- Oversaw inventory management, reducing waste through effective planning and procurement.
Skills
- High volume dining
Timeline
Server
Longhorn Steakhouse
09.2011 - Current
Owner
Tower Cafe
03.2007 - 10.2010