Valentyna Stasko
Cupertino
Summary
Dynamic and dedicated professional with extensive experience as a Restaurant Hostess at a Brazilian Steakhouse. Expert in customer service and reservations coordination, consistently enhancing guest satisfaction and optimizing seating efficiency. Proven ability to manage high-pressure situations while maintaining a welcoming atmosphere, contributing to a seamless dining experience.
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Brazilian Steakhouse
01.2024 - Current
- Greet guests with warmth and professionalism, ensuring an inviting first impression.
- Manage seating arrangements effectively to balance server workload and reduce wait times.
- Utilize reservation systems to track table availability and manage guest expectations.
- Coordinate with servers and kitchen staff to ensure efficient table turnover.
- Assist in setting up and maintaining dining room presentation to uphold restaurant standards.
- Provide accurate wait time estimates while ensuring guest comfort during busy periods.
- Respond to guest inquiries and resolve concerns promptly to maintain satisfaction.
Education
Master of Science - Physics And Computer Science
Ternopil National Pedagogical University
Ternopil06-2007
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Reservations coordination
- Reservation coordination
- High-volume phone answering
- Waitlist management
- Take-out service
- Check payment processing
- Detail-oriented
Languages
English
Ukrainian
Timeline
Restaurant Hostess
Brazilian Steakhouse
01.2024 - Current
Master of Science - Physics And Computer Science
Ternopil National Pedagogical University
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