Valeria Acevedo
Laveen,AZ
Summary
Strong communication in both English and Spanish, committed to providing the best patient care, being empathetic, and professional. A professional worker who strives to learn and grow as a resilient and positive individual, with knowledge of front office duties, is currently seeking to use discussed administrative skills as a front office medical assistant in a medical facility.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Adelante Healthcare
Mesa, Arizona
09.2025 - Current
Special Needs Child Caregiver
Choice health care giving
Phoenix, Arizona
07.2025 - Current
Caregiver, Special Needs
Endeavor HCBS
Laveen, Arizona
11.2022 - 07.2025
- Assisted clients with daily living activities and personal care routines.
- Developed individualized care plans based on client needs and preferences.
- Monitored client health conditions and reported changes to healthcare professionals.
- Provided emotional support and companionship to enhance client well-being.
- Collaborated with healthcare professionals regarding medical treatments and therapies.
- Facilitated communication between clients, family members and medical staff.
- Instructed clients on proper use of assistive devices such as wheelchairs, walkers.
- Developed positive relationships with families of special needs individuals.
- Observed, reported and documented patient status and care provided.
- Monitored physical and emotional health of clients.
Medical Assistant
Panda Pediatrics and Adolescent Care
Phoenix, Arizona
04.2024 - 01.2025
- Managed patient records using electronic health record systems.
- Scheduled patient appointments and coordinated follow-up care.
- Supported clinical staff in administrative tasks to enhance workflow efficiency.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
Education
Certified Medical Assistant -
Pima Medical Institute
Mesa, AZ04-2034
Phlebotomy Technician -
Pima Medical
Laveen, AZ09-2025
High School Diploma -
Betty Fairfax Highschool
Laveen, AZ05-2023
Skills
- Patient care
- Medical terminology
- Electronic health records
- Vital signs measurement
- Team collaboration
- Time management
- Problem resolution
- CPR
- Specimen labeling
- Professionalism and ethics
- Medical records confidentiality
- Prioritizing stat orders
- Medical billing and coding
- Direct patient care
- Phlebotomy techniques
- Clinical and administrative support
- Restocking lab supplies
- Suture removal
- Wound care and irrigation
- Medical equipment operation
- Patient triage
Timeline
Medical Assistant
Adelante Healthcare
09.2025 - Current
Special Needs Child Caregiver
Choice health care giving
07.2025 - Current
Medical Assistant
Panda Pediatrics and Adolescent Care
04.2024 - 01.2025
Caregiver, Special Needs
Endeavor HCBS
11.2022 - 07.2025
Certified Medical Assistant -
Pima Medical Institute
Phlebotomy Technician -
Pima Medical
High School Diploma -
Betty Fairfax Highschool