Valeria Alviarez
Orlando
Summary
Dynamic and results-driven professional with a strong background in customer service at Crocs. Proven ability to enhance customer experiences through exceptional communication and problem-solving skills. Bilingual and adept at multi-tasking, I thrive in fast-paced environments, ensuring efficiency and team collaboration while delivering top-notch service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Crocs
08.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Customer Service Representative
Utopia Shop
11.2023 - 06.2024
- Helping guests with any requested information about the glasses.
- Providing unparalleled eye protection and style to customers worldwide.
- Enhancing their outdoor experiences with superior quality and innovative design.
Team Member
Convention Center
05.2022 - 08.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate of Science - Biology
Valencia College
Orlando, FL04-2026
High School Diploma -
Olympia High School
Orlando05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Outgoing personality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Crocs
08.2024 - 01.2025
Customer Service Representative
Utopia Shop
11.2023 - 06.2024
Team Member
Convention Center
05.2022 - 08.2022
Associate of Science - Biology
Valencia College
High School Diploma -
Olympia High School
Similar Profiles
Jia Xuan ChanJia Xuan Chan
Sales Associate at CrocsSales Associate at Crocs
Tracey PerryTracey Perry
Freight Supervisor at CrocsFreight Supervisor at Crocs
Angela BedellAngela Bedell
Team Lead Manager at CrocsTeam Lead Manager at Crocs