Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valeria Amundarain

Miami,FL

Summary

Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Assistant

The future insurance
Miami, FL
07.2022 - Current
  • Organized and maintained filing systems for documents and records.
  • Entered data into databases accurately and efficiently.
  • Served as contact person and source of information to maintain good communication with clients.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Generated weekly progress reports summarizing tasks completed during the week.
  • Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
  • Translated documents from English to Spanish and vice versa for various clients.

Brand Image Representative

Lita Store Miami
Miami, FL
02.2021 - 02.2023
  • Designed creative materials including brochures, flyers, posters, banners. to promote products or services.
  • Created engaging content for social media campaigns to boost customer loyalty.

Hospitality Team Member

Mr. Hospitality group
Miami, FL
02.2020 - 03.2022
  • Provided customer service to ensure guest satisfaction.
  • Handled incoming calls, answered questions, and responded to complaints promptly.
  • Communicated effectively with team members to ensure smooth operations during peak hours.
  • Attended team meetings regularly to discuss operational issues.
  • Enforced safety regulations among staff members.
  • Received payment from customers and processed transactions accurately.
  • Provided training support for new hires within the hospitality team.

Community Manager

Tio Pepe Restaurant
Caracas , Miranda
01.2019 - 01.2020
  • Created content for social media platforms to engage the community.
  • Developed and implemented strategies to increase community engagement.
  • Managed multiple projects simultaneously, ensuring deadlines are met.
  • Performed regular maintenance of all social media accounts.
  • Assisted with developing marketing plans for campaigns and promotions.

Hospitality Team Member

The Balcony
Fort Lauderdale, FL
01.2018 - 02.2019
  • Posted incidental charges to ledgers, manually or by using computers.
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.
  • Transmitted and received messages using telephones or telephone switchboards.
  • Attended team meetings regularly to discuss operational issues.
  • Communicated effectively with team members to ensure smooth operations during peak hours.

Education

Some College (No Degree) - Social Communication

Universidad Monteavila
Caracas Venezuela

ESL

MIAMI Community College
Miami, FL

Skills

  • Project Coordination
  • Data Entry
  • File Management
  • Office Administration
  • Event Planning
  • Project Management
  • Administrative Support
  • Mail Distribution
  • Schedule Coordination
  • Corporate Procedures
  • Administrative Duties
  • Marketing Assistance
  • Computer Skills
  • Billing and Coding
  • Verbal and Written Communication

Languages

English
Professional
Spanish
Professional

Timeline

Assistant

The future insurance
07.2022 - Current

Brand Image Representative

Lita Store Miami
02.2021 - 02.2023

Hospitality Team Member

Mr. Hospitality group
02.2020 - 03.2022

Community Manager

Tio Pepe Restaurant
01.2019 - 01.2020

Hospitality Team Member

The Balcony
01.2018 - 02.2019

Some College (No Degree) - Social Communication

Universidad Monteavila

ESL

MIAMI Community College

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Valeria Amundarain