Valeria Cantu
Mission
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Kohls Department Store
05.2023 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
CASHIER
Paris Bakery
06.2021 - 01.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Bagged, boxed, or wrapped products for customers.
- Kept clean, organized and well-stocked checkout areas.
- Maintained neat drawer with correct amount of change to meet customers needs.
- Counted and secured cash to maintain accurate register totals.
CREW MEMBER
McDonald's
02.2021 - 04.2021
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Organized and restocked supplies to support operations and team productivity.
Education
Bachelor Of Arts - Social Work
University of The Rio Grande Valley
Edinburg Associate Of Arts - Social Work
South Texas College
Mcallen, TX05.2024
High School Diploma - undefined
Sharyland High School
Mission, TX05.2021
Skills
- Customer Service
- POS Systems
- Cash Handling
- Inventory Stocking
- Reliable and Responsible
- Honest and Ethical
- Detail-Oriented
- Credit and Cash Transactions
Languages
English: Native/ Bilingual
Spanish: Professional
Timeline
Sales Associate
Kohls Department Store
05.2023 - 05.2025
CASHIER
Paris Bakery
06.2021 - 01.2023
CREW MEMBER
McDonald's
02.2021 - 04.2021
High School Diploma - undefined
Sharyland High School
Bachelor Of Arts - Social Work
University of The Rio Grande Valley
Associate Of Arts - Social Work
South Texas College
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