Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Contreras

Miami,FL

Summary

Reliable and upbeat human being successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and retail operations. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Mobile Sales Expert

T-Mobile
Miami, FL
11.2022 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.

Mobile Sales Expert

T-Mobile
Miami, FL
12.2021 - 10.2022
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Listened to customer needs and desires to identify and recommend optimal products and services.

Customer Service Representative

Samaria Beauty Supply
Miami, FL
02.2021 - 11.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Trained and mentored new sales representatives.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Criminal Investigation Professional - Criminalistics And Criminal Science

Universidad De Medellin
Medellin, Colombia
09.2022

Skills

  • Teamwork and Collaboration
  • Organization and Time Management
  • Meeting Sales Goals
  • Device Activation
  • CPNI Compliance
  • Engaging with Diverse Customers
  • Store Policies and Procedures
  • Retail Metrics and Goals
  • Service Upgrades
  • Energy and Physical Stamina

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Mobile Sales Expert

T-Mobile
11.2022 - Current

Mobile Sales Expert

T-Mobile
12.2021 - 10.2022

Customer Service Representative

Samaria Beauty Supply
02.2021 - 11.2021

Criminal Investigation Professional - Criminalistics And Criminal Science

Universidad De Medellin

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