Valeria Gomez
Houston,TX
Summary
Dynamic Co-Manager at Sonic Drive-In with a proven track record in inventory control and customer satisfaction. Skilled in staff management and development, I foster a positive work environment while ensuring compliance with safety regulations. Known for resolving complex issues effectively, I leverage strong communication skills to enhance team performance and drive operational success.
Overview
2
2
years of professional experience
Work History
Co-Manager
Sonic DriveIn
06.2024 - Current
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
Assistant Manager
Sonic DriveIn
10.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Carhop
Sonic DriveIn
08.2023 - 10.2023
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Junior High Education
Penn Foster Career School
Scranton, PASkills
- Staff management
- Staff development
- Great Communication
- Positive energy to work force
- Fast and Efficient
- Fast leaner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Co-Manager
Sonic DriveIn
06.2024 - Current
Assistant Manager
Sonic DriveIn
10.2023 - 06.2024
Carhop
Sonic DriveIn
08.2023 - 10.2023
Junior High Education
Penn Foster Career School
Similar Profiles
Jose Jurado-PadillaJose Jurado-Padilla
Manager at Sonic DriveInManager at Sonic DriveIn
Carson BontempoCarson Bontempo
Car Hop at Sonic DriveInCar Hop at Sonic DriveIn
Bethany DenmanBethany Denman
Carhop Server at Sonic DriveInCarhop Server at Sonic DriveIn