Valeria Leon
Fredericksburg,VA
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Marshals. Proven ability to enhance customer satisfaction through effective problem-solving and cash handling. Experienced in maintaining cleanliness and creating a calming environment, ensuring safety and comfort for both clients and animals.
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Sales Associate
Marshals
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Assistant Dog Groomer
Cuts for Mutts
09.2024 - 12.2024
- Ensured the highest level of cleanliness within the salon by performing routine cleaning tasks and adhering to strict sanitation guidelines.
- Reduced stress in dogs by utilizing calming techniques and creating a soothing atmosphere during grooming sessions.
- Supported a safe work environment by identifying potential hazards or issues within the salon space and reporting them promptly for resolution.
- Contributed to a positive workplace environment through effective communication with team members and clients.
- Assisted head groomer with handling various dog breeds, ensuring their safety and comfort during the grooming process.
Seasonal Worker
Michaels
11.2023 - 02.2024
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
Education
High School Diploma -
Courtland High
6701 Smith Station Rd05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Cash handling
- Merchandise display
- Animal handling
Languages
Spanish
Limited Working
Interests
- Drawing and Painting
- Crafting and DIY Projects
- Hiking
- I like working with my hands and fixing things
- Knitting and Crocheting
Timeline
Assistant Dog Groomer
Cuts for Mutts
09.2024 - 12.2024
Sales Associate
Marshals
05.2024 - Current
Seasonal Worker
Michaels
11.2023 - 02.2024
High School Diploma -
Courtland High
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