Valeria Medina
Statesville,NC
Summary
Responsible team player with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy, and supporting team success. Engaging communicator committed to service and a positive environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Mi Cabaña
Greenville, NC
03.2023 - Current
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
Sales Floor Associate Cashier
Bath & Body Works
Greenville, NC
09.2020 - 10.2023
- Restocked shelves according to planograms while adhering to company standards for quality assurance.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Cross-sold products to boost overall sales purchases.
- Maintained current knowledge of store promotions to highlight sales to customers.
Cashier
Food Lion
Statesville, NC
03.2020 - 12.2021
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed refunds for worn, damaged and broken merchandise.
Warehouse Packer
Badger Teamwear
Statesville, NC
09.2018 - 07.2019
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Verified accuracy of items picked against packing list.
- Received incoming shipments, inspected contents, compared against invoices and purchase orders.
Education
Bachelor of Science - Recreation And Park Management
East Carolina University
Greenville, NC07-2024
Skills
- Order Management
- Product Inspection
- Package Processing Equipment
- Quality Control
- Safety Protocols
- Inventory Control
- Upselling
- Proficient in Microsoft Word
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- OSHA training and certification
- Certified Nursing Assistant (CNA) 2019- 2021
Affiliations
- Volunteer at Boys and Girls Club 2023 (8 hours)
Monitored and helped facilitate group activities with children of all ages. Worked to uphold safety regulations and strategized team planning for future activities.
Timeline
Restaurant Waiter
Mi Cabaña
03.2023 - Current
Sales Floor Associate Cashier
Bath & Body Works
09.2020 - 10.2023
Cashier
Food Lion
03.2020 - 12.2021
Warehouse Packer
Badger Teamwear
09.2018 - 07.2019
Bachelor of Science - Recreation And Park Management
East Carolina University
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