Valeria Melendez

• Maintain customer satisfaction with timely table check-ins to assess food and beverage needs
• Efficiently perform multiple tasks while maintaining timely service to customers
• Display enthusiasm and provide excellent service to customers, successfully developing social skills

· Warmly greeted guests upon arrival and managed reservations to ensure smooth seating flow and minimal wait times

· Maintained cleanliness and organization of the front-of-house area, including entryways and waiting areas

· Communicated effectively with servers, kitchen staff, and management to support a positive dining experience

· Handled guest concerns professionally and helped create a welcoming, customer-focused environment