Valeria Paredes
Rialto,CA
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Excelled in problem-solving and active listening, enhancing customer satisfaction and employee performance. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Sonic Drive In
10.2021 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Office Assistant
High School
09.2020 - 04.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Library Volunteer
Rialto Branch Library
08.2018 - 02.2019
- Greeted visitors, answered questions, and made book recommendations across subjects and genres.
- Maintained clean, safe library environments for optimized customer comfort.
- Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
- Performed basic book reshelving and obtained items from book drop.
- Conducted circulation and shelving duties, maintaining orderly, organized displays.
Education
High School Diploma -
Rialto High School
Rialto, CA06.2023
Skills
- Staff Management
- Operations Management
- Staff Development
- Problem-solving abilities
- Active Listening
- Customer Service
Certification
ServSafe Manager
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Sonic Drive In
10.2021 - Current
Office Assistant
High School
09.2020 - 04.2023
Library Volunteer
Rialto Branch Library
08.2018 - 02.2019
High School Diploma -
Rialto High School
Similar Profiles
Katelyn PhillipsKatelyn Phillips
Carhop at Sonic Drive InCarhop at Sonic Drive In
Hollie BonnerHollie Bonner
Shift Leader/Night Manager at Sonic Drive-InShift Leader/Night Manager at Sonic Drive-In
Jordyn MasseyJordyn Massey
Fountain Worker at Sonic Drive InFountain Worker at Sonic Drive In
Taryale AlexanderTaryale Alexander
General Manager - Floater at Sonic Drive-InGeneral Manager - Floater at Sonic Drive-In
Maya MurilloMaya Murillo
Tow Truck Dispatcher at Wilson TowingTow Truck Dispatcher at Wilson Towing