Valeria Peraza
Los Angeles,CA
Summary
A trustworthy employee who is good at communication and asking for help. Known to have good time management and be on time with all my work. Demonstrate excellent leadership to fellow peers during emergencies or conflicts. Ready to take on new challenges and open to new experiences and growth.
Overview
9
9
years of professional experience
Work History
Dispatcher
ABM
05.2023 - Current
- Answered phone calls and responded to customer emails.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Monitored and tracked dispatch communication systems.
- Paid attention to detail while completing assignments.
- Walkie Knowledge and have to communicate on several channels
- Communication skills are required to provide proper services
- Trained and guided new team members to apply best practices and comply with protocols and regulations.
Babysitter
N/a
01.2016 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Taught children basic life skills, manners and personal hygiene.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Education
Bachelor of Science - Agriculture Science
California State Polytechnic University, Pomona
Pomona, CA06-2026
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
- Prioritizing calls
- Service coordination
- Conflict resolution
- Bilingual
Languages
Spanish
Limited Working
Timeline
Dispatcher
ABM
05.2023 - Current
Babysitter
N/a
01.2016 - Current
Bachelor of Science - Agriculture Science
California State Polytechnic University, Pomona
Similar Profiles
Aiza Mae PhillipsAiza Mae Phillips
Tower Coordinator Planner at ABMTower Coordinator Planner at ABM
Michael RichardsonMichael Richardson
Wheelchair Agent at ABMWheelchair Agent at ABM
VANESSA VELAZQUEZVANESSA VELAZQUEZ
WAREHOUSE SHIPPING RECEIVER at ABMWAREHOUSE SHIPPING RECEIVER at ABM