Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Rivera

Houston,TX

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

9
9
years of professional experience

Work History

Manager and Operations Director

The Inspiration Co.
Houston, USA
02.2022 - Current
  • Analyzed sales data to identify trends and make informed decisions for improving overall store performance.
  • Evaluated staff performance and provided constructive feedback regularly.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Provided weekly work schedules to employees.

Assistant Supervisor

At Home Decor Superstore
Houston, USA
10.2020 - 02.2022
  • Supervised daily operations in home decor retail environment.
  • Trained and mentored new team members on store policies.
  • Implemented training sessions to improve team performance and service quality.

TEACHER'S ASSISTANT

Totally Tot's
04.2017 - 10.2020
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Developed a learning curriculum

Education

Associate of Applied Arts -

Lone Star College System
Spring, TX

High School Diploma -

Davis High School
Houston, TX

Bachelor Of Social Science - Psychology

University of Houston
Houston, TX

Skills

  • Project management
  • Schedule preparation
  • Documentation and reporting
  • Data analysis
  • Performance evaluation
  • Coaching and mentoring

Languages

  • English
  • Spanish

Timeline

Manager and Operations Director

The Inspiration Co.
02.2022 - Current

Assistant Supervisor

At Home Decor Superstore
10.2020 - 02.2022

TEACHER'S ASSISTANT

Totally Tot's
04.2017 - 10.2020

Associate of Applied Arts -

Lone Star College System

High School Diploma -

Davis High School

Bachelor Of Social Science - Psychology

University of Houston

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Valeria Rivera