Valeria Rosales
Porterville,CA
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
3
3
years of professional experience
Work History
Front Desk Clerk
Montana State University Bozeman
Bozeman, MT
08.2025 - 05.2026
- Provided exceptional customer service to students and visitors, enhancing overall guest experience.
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Assisted in resolving inquiries and concerns, fostering positive relationships with university community members.
- Oversaw accurate record-keeping of reservations and transactions utilizing university management software.
Youth Leader
YES Program
Porterville, CA
08.2023 - 12.2024
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Mentored young individuals, emphasizing the importance of goal-setting and self improvement.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
Education
High School Diploma -
Porterville High
Porterville, CA05.2024
Bachelor of Science - Psychology
Montana State University
Bozeman, MT05.2030
Skills
- Time management
- Customer service
- Conflict management
- Fluent in english and Spanish
- Administrative skills
- Hospitality services
- Room assignments
- Team building
- Data entry
- Reservations
- Mail and packages
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Clerk
Montana State University Bozeman
08.2025 - 05.2026
Youth Leader
YES Program
08.2023 - 12.2024
Bachelor of Science - Psychology
Montana State University
High School Diploma -
Porterville High