Page 1 of 2 Business Development Manager Business Development and Account Management Executive with proven success Ready to offer exceptional leadership and planning abilities. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets.
Overview
27
27
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Director of Operations
Four Elements
Westchester, United States
12.2019 - Current
Oversaw day-to-day production activities in accordance with business objectives.
Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Defined, implemented and revised operational policies and guidelines.
Monitored budget and utilized operational resources.
Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Achieved team goals through formalized training plans, coaching and performance management.
Business Development Manager
LCP360
Des Plaines, IL
02.2017 - 12.2019
Reduced costs 20% by developing new procedures for sales executive team
Acquired new accounts, which are now generating over $1M in new business
Established new CRM strategies to increase sales, improve sales forecasting, and enhance account tracking on new and existing clients
Managed multiple key accounts and developed strategies to upsell new service offerings
Oversaw key partnership relationships such as CORT, G5, and Google Fiber
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Business Manager
Sprint
Orland Park, IL
11.2015 - 02.2017
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Coordinated team schedules to keep shifts properly staffed during busy periods.
Communicated with customers and vendors positively with particular attention to problem resolution.
Brought in new business connections and revenue generation opportunities by improving networking strategies.
Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
Business Development and Sales Manager
At&t
Boise, ID
02.2004 - 11.2015
Top 5% in Sales in US/ Top 1% Sales in IL/WI, Created and executed multi-year business development strategy
Developed key strategies for winning new business
Provided support for enterprise business planning process and training
Worked closely with all units and all levels of management
Key liaison for all strategic partnerships.
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
VP Business
Expert Software
02.2000 - 06.2008
Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
Drove company branding efforts to increase market presence and brand recognition.
Developed corporate sponsorships and worked with industry thought leaders to expand public relations.
Created strategic service roadmaps for new initiatives.
Prepared and implemented strategic growth plans for territory based on company goals and expectations.
Prepared sales presentations for clients showing success and credibility of products.
Implemented systems and procedures to increase sales.
Education
Master of Science - Health Administration
University of Saint Francis - Fort Wayne
Fort Wayne, IN
05.2020 - 09.2022
BA - International Business
Boise State University
01.2001 - 05.2004
BA - Tourism and Industry Services
The University of Oradea
10.1993 - 06.1997
Skills
Business Development Account Management Collaboration Leadership Business Strategyundefined