Valeria Sigala Sosa

Managed master calendar and scheduled appointments for provider based on optimal patient loads and clinician availability. My responsibilities also included checking-in and checking-out appointments and collecting payments.

As a medical receptionist my main responsibility is to greet and check in patients, and collect personal, medical, and insurance information. Other important duties include scheduling appointments using EMR software and verifying patients medical insurance prior to the appointment day.

Provided multifaceted administrative support for busy general surgical practice and Eye Center. My responsibilities included entering patient's demographics and insurance info into the system, verify insurance, process charge tickets accurately as patients exit the clinic, schedule appointments accordingly and balance petty cash daily.

My responsibilities as front desk included to provide great customer service keep reception area organized, schedule appointments, communicated with clients and updated patient records.

As a customer representative, I was responsible to assist customers identify an auto policy that suited their needs, handle cash and card transactions and processed daily deposits.