Valeria Villavicencio
Doral,FL
Summary
Dynamic Sales Associate with proven expertise at Hollister Co., excelling in customer service and relationship building. Recognized for enhancing store performance through effective teamwork and problem-solving. Committed to maintaining a professional demeanor while achieving sales goals and adapting to diverse customer needs. Reliable and goal-oriented, with a flexible schedule to meet business demands.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
Certification
Work History
Sales Associate
Hollister.Co
11.2024 - 12.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor, ensuring products were displayed effectively and attractively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Education
Bachelor of Science - Psychology
Florida International University
Miami, FL05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Relationship building
- Flexible schedule
- Professional demeanor
- Adapt to diverse groups
- Cleaning techniques
- Excellent people skills
- Goal oriented
Certification
- Certified in Adobe (Photoshop, Illustrator)
- Currently pursuing Applied Behavior Analysis certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Swimming
- Pilates
- High-Intensity Interval Training
- Music
- Watching Movies and TV Shows
- Reading
- Adventure Travel
- Animal Care
Timeline
Sales Associate
Hollister.Co
11.2024 - 12.2024
Bachelor of Science - Psychology
Florida International University