Valerie Almanzar
El Paso,TX
Summary
Dynamic professional with a proven track record at Express Auto Credit, excelling in customer service and data entry. Skilled in fostering team collaboration and managing time efficiently. Demonstrated ability to enhance operational efficiency and customer satisfaction, with a keen eye for detail and a commitment to exceeding expectations.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Express Auto Credit
02.2016 - 11.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Shift Manager
J & M Sports Cards
12.2011 - 12.2013
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Education
High School Diploma -
Aspen High School
Skills
- Customer service
- Attention to detail
- Time management
- Telephone etiquette
- Data entry
- Team collaboration
Timeline
Front Desk Receptionist
Express Auto Credit
02.2016 - 11.2019
Shift Manager
J & M Sports Cards
12.2011 - 12.2013
High School Diploma -
Aspen High School