Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Altemburger

Tampa,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Hostess

Keke's Breakfast Cafe
08.2023 - 10.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Icecream Server

Tillie's Twistee Treat
06.2020 - 08.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.

Education

High School Diploma -

Timber Creek High School
Orlando, FL
05.2022

Skills

  • Guest Engagement
  • Guest Complaint Resolution
  • Food Running
  • Dining Area Maintenance
  • Customer Service

Timeline

Hostess

Keke's Breakfast Cafe
08.2023 - 10.2023

Icecream Server

Tillie's Twistee Treat
06.2020 - 08.2022

High School Diploma -

Timber Creek High School

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Valerie Altemburger