Valerie Brito
Summary
Insightful Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Manager
Steven Mathers
05.2021 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Maintained professional, organized, and safe environment for employees and patrons.
Cashier
Sherry Solomov
02.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Restaurant Waitress
Rosario Gentiluomo
12.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Completed credit payments via card processing systems.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Cashier
Eric Solomov
02.2023 - 04.2023
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
MBA - International Business
Montclair State University
Montclair, NJ05.2027
High School Diploma -
Bogota Jr./Senior High School
Bogota, NJ06.2023
Associate of Science - General Science
Bergen Community College
Paramus, NJ05.2023
Skills
- Staff Management
- Customer Relationship Management
- Employee Training
- Food and Beverage Management
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Sherry Solomov
02.2023 - 05.2023
Cashier
Eric Solomov
02.2023 - 04.2023
Restaurant Waitress
Rosario Gentiluomo
12.2022 - 05.2023
Manager
Steven Mathers
05.2021 - 09.2023
MBA - International Business
Montclair State University
High School Diploma -
Bogota Jr./Senior High School
Associate of Science - General Science
Bergen Community College
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