Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Chirinos Zelaya

Fairfax,VA

Summary

Knowledgeable salesperson with a solid background in providing personalized jewelry consultations and maintaining high client satisfaction. Successfully advises on merchandise, demonstrates increase in sales along with repeated business while building customer relationships and utilizes resources to enhance client experience.

Overview

4
4
years of professional experience

Work History

Jewelry Consultant

Signet Jewelers
10.2024 - Current
  • Builds trust and life long relationships with customers by guiding them in selecting pieces for all life moments, while honing essential sales skills such as active listening, personalized recommendations, and overcoming objections.
  • Experienced with POS and Creatable systems, closing duties, organizing displays, securing inventory, and handling cash/credit transactions.
  • Focused on relationship-based selling, fostering customer loyalty, and managing high-value transactions with confidence and integrity.
  • Exceeded store sales goals in the first month and maintained top performer status for the past five months at Signet Jewelers.

Tutoring Supervisor

Kumon Institute of Education Co.
01.2023 - 09.2024
  • Streamlined scheduling processes for improved efficiency and increased availability of tutoring sessions.
  • Promoted a positive learning environment by fostering open communication among tutors, students, and parents.
  • Organized regular meetings for knowledge sharing, collaborative problem-solving, and building strong team dynamics among tutors.

Customer Sales Associate

Books-A-Million, Inc.
05.2021 - 12.2022
  • Provided expert client advice on new releases, assisted with product recommendations, and ensured efficient transactions while maintaining a welcoming shopping experience. Managed inventory, organized displays, and supported team goals, enhancing communication, multitasking, and problem-solving skills in a fast-paced retail environment.

Education

Bachelors - Business Marketing

George Mason University
Fairfax, VA
05-2027

Skills

  • CRM tools
  • Client Focused Communications
  • Inventory control
  • Merchandise presentation
  • Financing coordination
  • Jewelry polishing
  • Appointment scheduling
  • Sales target achievement

Languages

Spanish
English
French

Timeline

Jewelry Consultant

Signet Jewelers
10.2024 - Current

Tutoring Supervisor

Kumon Institute of Education Co.
01.2023 - 09.2024

Customer Sales Associate

Books-A-Million, Inc.
05.2021 - 12.2022

Bachelors - Business Marketing

George Mason University

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Valerie Chirinos Zelaya