Valerie Crane

Answer high volume calls from patients, providers and other departments.

Quickly and accurately schedule appointments in MEDHOST , including date, time, location and patient instructions for outpatient testing.

Updating patient demographics and insurance information as needed.

Reschedule and cancel patient appointments as needed and documents according to practice protocols.

Verify all orders received for outpatient testing.

Index incoming orders including non scheduled, labs and x-rays.

Verified that authorization from insurance obtained before scheduling patients appointment.

Worked closely with CT Dept, scheduling all incoming orders and maintaining a full schedule for 2 locations.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Worked closely with realtors and homeowners getting houses ready to list and move in\move outs.
• Hired employees, trained and motivated employees to perform daily business functions.
• Handled all budgeting and financing.