Valerie Duarte
Monrovia,CA
Summary
Dynamic server and lead facilitator at The Cheesecake Factory, recognized for exceptional customer service and strong work ethic. Expert in cash handling and guest engagement, consistently enhancing customer satisfaction through personalized service. Proven ability to thrive in high-volume dining environments while fostering team collaboration for seamless operations.
Overview
11
11
years of professional experience
Work History
Server /Lead Facilitator
The Cheesecake Factory
08.2014 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Graduate -
Monrovia High School
Monrovia, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Safe food handling
- Food running
- High volume dining
- Team collaboration
Timeline
Server /Lead Facilitator
The Cheesecake Factory
08.2014 - Current
High School Graduate -
Monrovia High School
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