Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Egan

Madison Heights,MI

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Manager

Aventura
04.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Manager

Tap And Barrel
11.2018 - 04.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Bartender

Exodos Rooftop
03.2018 - 03.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Associate Business - Business Administration

Henry Ford College
Dearborn, MI
12.2024

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Management
  • Staff Development
  • Policy Implementation
  • Key Performance Indicators

Timeline

Manager

Aventura
04.2022 - Current

Manager

Tap And Barrel
11.2018 - 04.2022

Bartender

Exodos Rooftop
03.2018 - 03.2019

Associate Business - Business Administration

Henry Ford College

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Valerie Egan