Valerie Fernandez
Miami,FL
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
Work History
Server
Mo's Bagel And Deli
12.2020 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Cultivated warm relationships with regular customers.
Dog Caretaker
Rover
01.2021 - 01.2022
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Exercised animals regularly with walks and rigorous play activities.
Education
Bachelor of Arts -
Florida International University
Miami, FL04.2024
Associate of Arts - Psychology
College of The Canyons
Valencia, CA06.2022
High School Diploma -
Saugus High School
Saugus, CA06.2020
Skills
- Personnel Training
- Creative Problem-Solving
- Time Management
- Positive Reinforcement Strategies
- Team Collaboration
- Courteous and Respectful
- Courteous and Strong Service Mindset
- Upbeat and Positive Personality
Accomplishments
- Member of The National Society of Leadership and Success.
- Member in Psi Chi, the international Honor Society in Psychology
Timeline
Dog Caretaker
Rover
01.2021 - 01.2022
Server
Mo's Bagel And Deli
12.2020 - Current
Bachelor of Arts -
Florida International University
Associate of Arts - Psychology
College of The Canyons
High School Diploma -
Saugus High School
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