Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Gamez

Las Vegas

Summary

Dynamic professional with a proven track record at Complete Demolition Services, excelling in workflow optimization and relationship building. Adept at managing sensitive information and enhancing office efficiency, I leverage strong documentation skills to support organizational goals. Recognized for resolving conflicts and fostering teamwork, I am committed to driving success in every role.

Experienced with engaging diverse audiences to create meaningful brand connections. Utilizes strategic marketing techniques to enhance brand presence and consumer loyalty. Knowledge of leveraging communication and promotional skills to support successful brand campaigns.

Overview

13
13
years of professional experience

Work History

Assistant Office Manager

Complete Demolition Services
08.2023 - Current
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Recorded expenses and maintained accounting records.
  • Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
  • Collaborated closely with other departments in order to achieve shared goals efficiently.
  • Interceded between employees during arguments and diffused tense situations.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Completed bi-weekly payroll for [Number] employees.

Bartender

House of Blues Entertainment
08.2016 - 10.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Shift Leader

Starlight Tattoo Shop
01.2015 - 07.2018
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • observed and enforced all operational and safety-related policies, as well as OSHA regulations.

Lead Brand Ambassador

Beverage Food Group
06.2012 - 12.2014
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Explained products, methods, and services to persuade customers to purchase products or use services.
  • educated customers on how to use, improve and maintain product. visited diverse local venues to engage audiences amd find new customers.
  • Worked with team to achieve sales goals for products.

Education

High School Diploma -

Palo Verde
Las Vegas, NV
06-2001

Skills

  • Human resources
  • Workflow optimization
  • Documentation and control
  • Proposal writing
  • Relationship building
  • Data inputting

Languages

Spanish
Native or Bilingual

Timeline

Assistant Office Manager

Complete Demolition Services
08.2023 - Current

Bartender

House of Blues Entertainment
08.2016 - 10.2024

Shift Leader

Starlight Tattoo Shop
01.2015 - 07.2018

Lead Brand Ambassador

Beverage Food Group
06.2012 - 12.2014

High School Diploma -

Palo Verde