Valerie Gentile
Philadelphia,PA
Summary
Developed leadership and operational management skills within fast-paced business environment. Expertise in team collaboration, strategic planning, and process improvement. Seeking to transition into new field where these transferable skills can contribute to organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Wendy's
733 Huntingdon Valley Huntingdon Valley 19006
07.2019 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Education
High School Diploma -
Saint Hubert Catholic High School For Girls
Philadelphia , PA06.2018
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Budget control
- Strategic planning skill
- Business operations
- Effective leader
Certification
Serv Safe Certified
Timeline
Assistant General Manager
Wendy's
07.2019 - Current
High School Diploma -
Saint Hubert Catholic High School For Girls